HEXCO · Polytechnic · NC Records Management

NC Records Management Reception Management Notes and Learning Outcomes

Free HEXCO NC Records Management Reception Management notes and revision questions covering all 3 learning outcomes. Professional office protocols and front-line information services. Common names for this subject include front office, reception skills.

All 3 learning outcomes

  1. Learning Outcome 1: Reception Management, Communication & Customer Service
  2. Learning Outcome 2: Mail Processing, Document Control & Customer Service
  3. Learning Outcome 3: Professional Image, Etiquette & Customer Relations